Connect the tools. Keep the control.
Automate a repeated handoff before trying to automate an entire department. A good integration includes a source of truth, visible errors, and a way to recover.
A USEFUL STARTING POINT
- 01
Choose which system owns each field and record.
- 02
Start with sample records and a single direction of sync.
- 03
Add logs, retry limits, and a queue for exceptions that need a person.
From the library
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